Fitness Marketing – Finding New Clients

The tips in this video are for fitness professionals who are growing their business. I explain the process of building your … More

Your Brand Experience, How to Win at Customer Service

All the great marketing & media in the world can be flushed right down the drain with bad customer service. … More

If the idea of a creating an astonishing “customer experience” is too daunting or sounds frivolous to you, then I … More

7 Things to Know Before Engaging with Your Customers 1. Customers are smart and they have a wealth of Google-able … More

In the not so distant future, four very important things will matter most when engaging with your customers and their rising expectations of … More

It should come to no surprise that the brands we covet the most are also those so undeniably cool. The … More

MJMPR is here to serve it up. The universal ‘selfie culture’ pioneered by generation y-ers and millennials seems to be an invitation … More

From the sound of things, it looks like customer connections are still strongest with opt-in emails and website promotions. While social … More

So what do product packaging claims have to do with PR messaging and building brand trust? A hell of a … More

According to Brian Cohen of New York Angels, a member led organization committed to finding, funding and mentoring great young … More